Call Routing

Is your solution lacking proper call routing? With Lead Capsule, call routing is a breeze.

Call routing can be accomplished using set filters. You can route specific leads, that meet a certain set of criteria to your call center and the leads you do not want to your lead buyers calls centers.

Schedules can be set so that calls are routed to your representatives during business hours only and to voicemail or outside call centers outside business hours.

Call routing can also be done with additional questions that the caller can answer with their phone dial pad.

To learn more about Lead Capsule's call routing, please contact us.